---
title: Device repeatedly reboots
description: If the mobile communication settings are…
url: "https://manual.amnimo.com/docs/frequently-asked-questions-en-3/edge-gateway-repeatedly-restarts/"
updated: "2024-08-19"
category: "AX-SG / Frequently Asked Questions"
---

# Device repeatedly reboots

If the mobile communication settings are not properly configured, the device may repeatedly reboot due to the fail-safe feature. Please check the following points

## **Disable fail-safe**

Please check the following ❶-❺ in this order.

  Click [Advanced Settings/Controls] - [Mobile Communication Settings] on the side menu.

![](https://manual.amnimo.com/wp-content/uploads/2024/07/image-93-1024x469.png)

  Select the target mobile line name and click [...]-[Edit].

![](https://manual.amnimo.com/wp-content/uploads/2024/07/image-94-1024x469.png)

   [Uncheck "Fail-safe" and click "Settings.

![](https://manual.amnimo.com/wp-content/uploads/2024/07/image-97-1024x515.png)

  Select the target session name in the **session list** on the same page and click [...]-[Edit].

![](https://manual.amnimo.com/wp-content/uploads/2024/07/image-95-1024x469.png)

  Set the correct content and click "Configure".

![](https://manual.amnimo.com/wp-content/uploads/2024/07/image-96-1024x469.png)

## **Check the status of communication**

Click on [Operational Information] - [Mobile Communications] in the side menu and verify that the "Mobile Module Status" is "connected". Click on the "Mobile Module Status" button.

![](https://manual.amnimo.com/wp-content/uploads/2024/07/image-92.png)

Once communication is confirmed, return the failsafe to active if necessary.