Cases in which free replacement is not applicable

  • In case of malfunction due to improper handling by the customer.
  • Malfunction and damage due to handling, use, or storage beyond design and specification conditions.
  • Failure due to use in locations unsuitable for the installation site standards specified by us, failure due to maintenance that does not conform to the installation site, and failure due to installation methods that do not adhere to the items listed in the Installation Guide.
  • Failure or damage resulting from modification or repair by anyone other than us or our authorized agents.
  • Failure or damage due to improper relocation after delivery.
  • Malfunction or damage caused by reasons other than the product itself, including natural disasters such as fire, earthquakes, wind, flood, and lightning strikes.
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