In the device list, the status of each device belonging to a tenant can be listed as shown in the figure below.
Target devices can be searched by setting conditions.
In the search field, you can search by device name or hardware ID by entering a string.
In addition, the following items can be specified.
-Tenant name
-Device type
-Status
-Communication
-Alerts
-Device tag
If multiple conditions are set on a single search field, an OR search is performed.
For example, if the status field is set to “Error” and “Normal”, it will search for devices with “abnormal” or “normal” status.
When conditions are set on multiple search fields, an AND search is performed.
For example, if the status field is set to “normal” and the communication field is set to “normal,” the search will find devices whose status is “normal” and whose communication is “normal.
When setting conditions in the device tag field, you can set whether OR or AND searches are performed for the selected tag in the filter list.
The device tag and the search field for other items can be conditioned at the same time.
The status of the device is displayed.
| error | There is an abnormality in the device. If an abnormality is indicated, please check the alert for error messages or warnings. (*) If the problem persists, contact support. |
| normal | Device is working properly. |
| in preparation | The device is preparing. If the device is still preparing after a while, please make sure that the device is turned on and connected to the Internet. |
Mouse over the alert display to see the details of the alert.
The name of the device belonging to the tenant is displayed.
The tenant name is displayed.
Shows the status of communication between the device and the cloud.
 | Communication between the device and the cloud is normal. |
 | Communication between the device and the cloud is not working. Please make sure the device is turned on and connected to the Internet. |
An alert is displayed.
 | This message appears when the device is not communicating with the cloud or when the VMS credentials could not be saved. |
The hardware ID of the device is displayed.
Displays the current firmware version of the device.
The device type of the device is displayed.
The device type of the device is displayed.
The device name batch update button allows you to download and upload the device name batch update list in CSV format.
A device name batch update list is downloaded for all devices, even if the search criteria are narrowed down.
The device list can be downloaded in CSV format from the Export Device List button.
All device listings will be downloaded, even if the search criteria are narrowed down.
The device list can be repaired from the Repair Device List button.
