If you forget your password or someone else learns it, reset your password and change it to a new one.
The same applies if the following pop-up appears in the lower right corner of the screen when you enter a remembered password.
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Click on the Forgot Password? above the Sign In button.
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You will be redirected to the reset screen. Please enter your registered e-mail address without error.
If you are unsure of the correct email address, you can verify it by clicking Return to Sign In.
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After correctly entering your registered e-mail address, the [ Forgot Password ] button will be enabled and clicked.
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You will receive an email with an “Authentication Code Information” to your registered email address. Copy the authentication code in the body of the email.
Sender’s email address: no-reply@amnimo.com
Subject of e-mail : Authentication code information
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Paste the copied authentication code into the text box provided on the next page, followed by the new password.
The password must be a combination of at least 8 characters, including lowercase and uppercase letters and numbers.
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After entering the password, the [ Change Password ] button is enabled and clicked.
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Enter the new password and click the Sign In button to access the Service Management Portal.
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