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Device repeatedly reboots

If the mobile communication settings are not properly configured, the device may repeatedly reboot due to the fail-safe feature. Please check the following points

Disable fail-safe #

Please check the following ❶-❺ in this order.

Click [Advanced Settings/Controls] – [Mobile Communication Settings] on the side menu.
Select the target mobile line name and click […]-[Edit].
[Uncheck “Fail-safe” and click “Settings.
Select the target session name in the session list on the same page and click […]-[Edit].
Set the correct content and click “Configure”.

Check the status of communication #

Click on [Operational Information] – [Mobile Communications] in the side menu and verify that the “Mobile Module Status” is “connected”. Click on the “Mobile Module Status” button.

Once communication is confirmed, return the failsafe to active if necessary.

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